Guests must be at least 21 years of age to check in. Check-in time is at 4P local time. Check-out time is at 11 AM local time. We want to provide a delightful experience to our incoming guests, so we need your help vacating your unit on time. Please be advised any unauthorized check out past 11 AM will have an additional cost. Parties, loud music or noise, and smoking are strictly prohibited. Quiet hours begin at 10 PM. Please be respectful of your noise level during quiet hours. Our home is equipped with a noise monitoring device, which measures sound levels and alerts us if things are too loud so we can give you a heads up. Rest assured the device does not record content; it only measures noise levels, so your privacy is 100% guaranteed. For safety and security reasons our properties have outside surveillance cameras only. For stays over 28 days, we require additional personal information and a signed License Agreement to accommodate the stay. All guests will be required to verify their information which includes a 3rd-party background check. This is to ensure your safety and the safety and well-being of our neighbors and our homes. All information is confidential and will not be shared with anyone for any purposes outside of your reservation. Once all information is verified, we will be able to confirm your reservation. However, we reserve the right to cancel a reservation if you fail to comply or a failed background check. Please be aware that an additional deposit of up to $500 per reservation will be held during the period of your stay and released back within 7 days after check-out to cover any incidentals that may occur at the property.
For a full refund, the guest must cancel at least 5 full days before the listing’s local check-in time (shown in the confirmation email). If the guest cancels less than 5 days before check-in, the first night plus 50% of all nights after that are non-refundable. If the guest arrives and decides to leave early, 50% of the nightly rate for the nights not spent 24 hours after the cancellation occurs are refunded.