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Privacy Policy

At Otium Rentals, we are committed to protecting your privacy and the confidentiality of your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use our short-term rental website.

Information We Collect

When you use otiumrentals.com, we may collect the following information:

  • Personal information such as your name, email address, phone number, and mailing address
  • Payment information such as credit card details or other payment information
  • Information about your rental preferences and requirements
  • Information about your device and browser, including your IP address and browser type
  • Information about your use of our website, including page visits, search queries, and other interactions with our website.
  • Personal information about you from another Otium Rentals’ guest reservation holder who adds you to their reservation.
  • Copy of your government-issued ID before checking in to ensure your safety and the safety of others and to prevent fraud.

We collect this information through various means, including when you fill out forms on our website, make a reservation, and interact with our website in other ways.

How We Use Your Information

We may use your personal information for the following purposes:

  • To provide you with the services you request through our website
  • To process payments and reservations
  • To communicate with you about your reservations and other related matters
  • To improve our website and services
  • To comply with local, state, and federal legal and regulatory requirements
  • We use a third-party service provider, such as Autohost, to capture a photo of your ID and your face. The service provider then compares the face geometry extracted from the photos of your ID and your face to securely verify your identity.

We may also use your personal information with your consent or as permitted or required by law.

Disclosure of Your Information

We may disclose your personal information to the following types of third parties:

  • Service providers who help us provide our services, such as payment processors, hosting providers, security providers, and customer service providers.
  • Other users of our website in connection with your reservation or booking.
  • Law enforcement authorities or other government officials must comply with legal or regulatory requirements or protect our rights, property, or safety, or rights, property, or safety.

We may also disclose your personal information in other circumstances with your consent or as permitted or required by law.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee that your personal information will be completely secure.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete your personal information. If you want to exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you by posting a notice on our website if we make material changes to this privacy policy. Your continued use of our website after the effective date of the updated privacy policy constitutes your acceptance of the updated privacy policy.

Contact Us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at [email protected].

See What Our Guests Are Saying!

Location was great

Dean
5star rating
February 26, 2022
Location was great - right next to the beach and with a beach view. Parking was gated and had 24 hour security. Location on Ashford Ave was great - lots of close walking restaurants and bars. The place had a nice kitchen, bedroom and bars/stools were you could look out to the beach.

Lindo lugar y playa, restaurantes cerca!

Jenny
5star rating
February 18, 2023
Lindo lugar y playa, restaurantes cerca!

Great location… easy access..

Jairo
5star rating
February 14, 2023
Great location… easy access.. swimming pool…. Private road… gated … ocean .. beach… restaurants.. peaceful… love it

Good place definitely recommend

Luis
5star rating
August 19, 2022
Good place definitely recommend

Fabulous stay.

Wendy
5star rating
July 17, 2022
Fabulous stay. Would book again. Thank you!

Had an amazing stay

Dean
5star rating
September 5, 2022
Had an amazing stay, the ocean view was really beautiful. Otium was extremely pleasant and professional. Will likely book here again for future retreats.

Great place and location.

Olu
5star rating
July 25, 2022
Great place and location. Hosts were very responsive to messages and very helpful. Would definitely stay here again.

Great stay.

Leily
5star rating
July 13, 2023
Great stay. Host was very responsive and informative. Place was clean and we had no issues checking in. They were right about parking, there’s not many places you can park but we managed. Very local and friendly neighborhood.

The location of this place is perfect.

Karol
5star rating
May 27, 2021
The location of this place is perfect. You’ll have everything you need like clean towels and air conditioning. One thing to note is that this is a residential building so don’t expect this to be a hotel. However, you have access to the pool and private beach entrance. I recommend this place if you’re looking for something affordable, clean, and close to everything. The customer service was exceptional and of course Pac-Man! The convenient store downstairs was also a plus.

Apt muy bonito y excelente hubicacion.

Maria
5star rating
July 17, 2022
Apt muy bonito y excelente hubicacion.

small but functional.

Linnette
5star rating
June 8, 2023
small but functional. clean. easy to access once inside. enjoyed my stay

Great place.

James
5star rating
April 27, 2023
great place...staff and location.

See What Our Guests Are Saying!

Great location and just like the pictures.

Oneal
5star rating
November 11, 2022
Great location and just like the pictures.

I had a very pleasant and comfortable stay at this apartment.

Christiane
5star rating
February 15, 2022
I had a very pleasant and comfortable stay at this apartment. It is as described, and was super clean, with a very comfy bed, working air conditioners, a nice city view, a parking spot included, and good security . The location is ideal - a huge, beautiful pool, and literally steps from the lovely beach though take care to only go in about knee deep, there are very dangerous currents in most of the Condado beach area!! Please take a moment to read up about Condado beaches before you travel. This is why having a beautiful well-maintained pool right off the beach is especially nice.

Good location , was close to the beach and a nice park

Eyad
5star rating
March 2, 2023
good location , was close to the beach and a nice park, it has a big parking lot which can be very convenient if you are renting a car, Ubers were cheap to go to old San Juan and downtown areas, the place had a nice kitchen, the host was very responsive and replies in few minutes was a great stay

me gusto el lugar..muy tranquilo

Karen
4star rating
April 5, 2023
me gusto el lugar..muy tranquilo ,haria falta unas sillitas ,..estan atento por si uno nesecita algo via email..grs

The location of the place is perfect it is within driving distance to other well known parts of PR.

Gina
5star rating
August 11, 2021
The location of the place is perfect it is within driving distance to other well known parts of PR. There is night life and restaurants located nearby, and a 15 minute drive to old San Juan. As well, local beaches nearby. The Airbnb was equipped with the necessities for the beach. Each room has air conditioner which is a plus with the heat in PR. There is a private parking space and entrance. Overall our stay was a lovely time. Would highly recommend staying at the Airbnb. Our host was able to answer us whenever we’d call for technical issues or recommendations. Would love to be back.

I had an amazing stay at the Otium.

Kristina
5star rating
July 16, 2022
I had an amazing stay at the Otium. The owner was extremely nice and attentive. The condo was beautiful, clean, safe and very comfortable in a great location. I will definitely be back to visit again!

Great spot in Condado.

Jeffrey
5star rating
July 18, 2021
Great spot in Condado. Stayed for 3 nights. Touristy area but VERY convenient location (and safe). Everything you need/want is in walking distance (beach less than 5 minutes) The apartment is exactly as the pictures show, cozy and CLEAN. A little more spacious than I expected, perfect for 2-3 people. Communication was great and professional with the Otium team. They answered any of my random questions within minutes and ensured a comfortable stay. Elevator didn’t work a couple days but it was only one flight up so no inconvenience at all. Would def recommend to others and surely stay here again. Thank you!

Our family’s stay went great!

Maria
5star rating
March 27, 2023
Our family’s stay went great! This condo had multiple views and was in a great location. We enjoyed that it was close to the beach and a short drive to San Juan. There is a grocery store about a block away if you’d like to pick up essentials. Thanks for having us.

Nice place to stay.

Bradley
5star rating
February 8, 2023
Nice place to stay. Very walkable and close to the beach. Will recommend.

Good host

Adeeba
4star rating
November 12, 2022
Good host

Owner is very responsive, professional and treats his customers with respect.

Andrew
5star rating
July 15, 2023
Owner is very responsive, professional and treats his customers with respect. The business is ran very well and aims to have returning customers. If you need a place to stay in San Juan, look no further! This is your spot.

It was really good, nice and clean

Lamont
4star rating
February 9, 2023
It was really good, nice and clean

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© Otium Rentals® | Book Direct For The Best Price. All Rights Reserved.