Information We Collect
When you use otiumrentals.com, we may collect the following information:
- Personal information such as your name, email address, phone number, and mailing address
- Payment information such as credit card details or other payment information
- Information about your rental preferences and requirements
- Information about your device and browser, including your IP address and browser type
- Information about your use of our website, including page visits, search queries, and other interactions with our website.
- Personal information about you from another Otium Rentals’ guest reservation holder who adds you to their reservation.
- Copy of your government-issued ID before checking in to ensure your safety and the safety of others and to prevent fraud.
We collect this information through various means, including when you fill out forms on our website, make a reservation, and interact with our website in other ways.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide you with the services you request through our website
- To process payments and reservations
- To communicate with you about your reservations and other related matters
- To improve our website and services
- To comply with local, state, and federal legal and regulatory requirements
- We use a third-party service provider, such as Autohost, to capture a photo of your ID and your face. The service provider then compares the face geometry extracted from the photos of your ID and your face to securely verify your identity.
We may also use your personal information with your consent or as permitted or required by law.
Disclosure of Your Information
We may disclose your personal information to the following types of third parties:
- Service providers who help us provide our services, such as payment processors, hosting providers, security providers, and customer service providers.
- Other users of our website in connection with your reservation or booking.
- Law enforcement authorities or other government officials must comply with legal or regulatory requirements or protect our rights, property, or safety, or rights, property, or safety.
We may also disclose your personal information in other circumstances with your consent or as permitted or required by law.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee that your personal information will be completely secure.
You have certain rights regarding your personal information, including the right to access, correct, and delete your personal information. If you want to exercise these rights, please contact us at [email protected].